Terms of Service
TruckPush Dispatch and the Truck Push driver app · Last updated September 28, 2026
These terms are an agreement between Heart and Soil Living LTD. ("TruckPush", "we") and the trucking company that creates a TruckPush account ("you"). The person who signs up confirms that they may accept these terms for that company.
The service
TruckPush Dispatch is dispatch software on the web at truckpush.net/dispatch, with the Truck Push app for your drivers. We may improve and change features over time. We will not remove a core feature you rely on without telling you first.
Your account and your people
- You are responsible for the office logins and driver logins you create, for keeping passwords private, and for what your users do in TruckPush.
- Give us a working email address. We use it to confirm the account, reset passwords and send your invoices.
- Use TruckPush only for lawful trucking and logistics work. Do not try to reach another company's data, overload the service, or resell access.
Free trial and fees
- New accounts start with a free trial (the length is shown when you sign up). No payment card is needed for the trial.
- After the trial, the monthly fee depends on your number of trucks in service. It uses the highest number on any day of the month, at the prices listed on truckpush.net when the month begins. The month your trial ends in is charged only for its paid days.
- We invoice monthly. Invoices are due within the number of days shown on the invoice. Taxes are added where required.
- If an invoice is overdue, we may pause the account after telling you. Your data is kept while an account is paused, and access returns once the balance is paid.
- We will give at least 30 days' notice before changing your prices.
Your data
- Your loads, customers, fleet records and paperwork belong to you. We process them only to run TruckPush for you, as described in our Privacy Policy.
- You can export your dispatches and records as CSV files at any time.
- If you turn on reading rate confirmations with AI, the documents you choose to upload for that are sent to our AI provider (Anthropic) to be read.
- After you cancel, we keep your data for 60 days so you can come back or ask for an export. After that we may delete it.
Availability
We work to keep TruckPush running and backed up, but we cannot promise that it will never be interrupted. The driver app saves status updates and paperwork on the phone and sends them when the connection returns. Keep your own copies of documents you must keep by law.
Cancelling
You can cancel at any time by emailing us. Billing stops at the end of the month you cancel in. We may end an account that breaks these terms, after telling you why when we reasonably can.
Limits of our responsibility
TruckPush is a tool that helps you dispatch. It does not replace your own checks of routes, permits, hours of service, load securement or safety. As far as the law allows, TruckPush is provided "as is", and our total liability for any claim about the service is limited to the fees you paid us in the three months before the claim. We are not liable for lost profits or other indirect losses.
Changes to these terms
If we change these terms, we will post the new version here with a new date and tell account admins by email before important changes take effect.
Law and contact
These terms are governed by the laws of the Province of Alberta and the federal laws of Canada that apply there. Questions: harmvadev@gmail.com.